H2L first became a member of The Property Ombudsman scheme in January 2007. Our membership
number is D00913.
The TPO scheme provides a free, fair and independent service for dealing with unresolved disputes between member agents and tenants and landlords of property in the UK.
The TPO is itself a member of the British and Irish Ombudsman Association and follows the standards and rules of the association. The Ombudsman is totally independent of the TPO Scheme member agents and reports directly to the TPO Council, which has a majority of non-industry members.