Our business has grown because we have listened and reacted to feedback at every stage, whether it’s from our landlords, tenants, contractors or from members of our own team.
It’s because we do listen, and because we do care, that our business continues to grow successfully. Long may we love feedback and long may we listen.
So whether it’s just a quick “Thank you” or whether it’s something more complicated or involved, whether it’s positive or negative, we’d love to hear from you. We promise that our CEO will get to read your feedback.
For more serious concerns or complaints that we can’t quickly and easily resolve at the time, we are committed to our formal complaints process, and this is 'Our Commitment to You'.
Please do get in touch; we do listen and we do care. You can send an email to or give us a call on 0845 302 2850.